Privacy Policy

1. Introduction

Welcome to Hydrilla AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and platform (collectively, the "Service").

By accessing or using Hydrilla AI, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your name, email address, and authentication credentials.
• Payment Information: When you make a purchase, we collect billing information through our payment processor (Dodo Payments). We do not store your full payment card details on our servers.
• Content You Upload: We collect images, text prompts, and 3D models you upload or generate through our Service.
• Communications: We collect information when you contact us for support or inquiries.

2.2 Automatically Collected Information

• Usage Data: We collect information about how you interact with our Service, including pages visited, features used, and time spent on the platform.
• Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our Service
• To process payments and manage your account
• To generate 3D models based on your inputs
• To communicate with you about your account, transactions, and updates
• To provide customer support and respond to your inquiries
• To detect, prevent, and address technical issues and security threats
• To analyze usage patterns and improve our Service
• To comply with legal obligations and enforce our Terms and Conditions

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, including:

• Payment processing (Dodo Payments)
• Cloud storage and hosting services
• Analytics and performance monitoring
• Email delivery services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use industry-standard encryption, secure authentication, and regular security audits to safeguard your data. Your payment information is processed securely through our payment processor and is not stored on our servers.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can update or correct your account information through your account settings.
• Deletion: You can request deletion of your account and associated data.
• Data Portability: You can request a copy of your data in a portable format.
• Opt-Out: You can opt out of certain communications and marketing emails.

To exercise these rights, please contact us at founders@hydrilla.co.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your preferences and usage patterns. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our Service.

We use cookies for authentication, session management, analytics, and to improve your user experience. We also use third-party analytics services (such as PostHog) to understand how users interact with our Service.

8. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: